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Send a test order

  • Gebruiker

Send one order e-mail to Hyperfox to see how it reads an order, before you work on real ones. Hyperfox stores the e-mail as an inquiry (one incoming e-mail with its attachments) and turns it into one or more orders. The three words are explained in Inquiries, orders and lines.

Check before you start​

  • Have an old order e-mail ready, or any PDF or spreadsheet that looks like an order. Do not forward an order that Hyperfox already received.
  • Find the address to send the order to. Your organisation uses one or both of these:
    • The forwarding address on the Dashboard, next to Forwarding active. To copy it, click Copy value (copy icon).
    • The mailbox Hyperfox watches on Microsoft 365. Ask your admin which mailbox that is.

Hyperfox has no test mode. A test order you validate goes to your ERP like any other order. Reject the test order when you are done.

Send the order and find it​

  1. Forward the order e-mail, with its attachment, to the forwarding address or the watched mailbox.
  2. Click Processing. Your e-mail appears while Hyperfox processes it.
  3. Click To validate. When Hyperfox has finished, your e-mail moves from Processing to To validate.
  4. In To validate, click your e-mail. The order opens next to the document you sent.
  5. Check the order. To check it, follow steps 1 and 2 of Validate your first order.
  6. Click Reject instead of Validate. Your e-mail moves to Archive and nothing reaches your ERP.

What you see afterwards​

The inquiry stays in To validate until you validate it or reject it. To keep a test order out of your ERP, reject the inquiry. Its orders become Rejected and move to Archive.

If your e-mail does not appear in Processing or To validate, check the causes in An order did not arrive in Hyperfox.

See also​

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